Shipping and Cancellation Policy

Thank you for shopping and visiting Green Life  

 
SHIPPING AND HANDLING: We offer 2-3 business days processing time on all. orders. All domestic US orders are processed and shipped with USPS or 2-day Priority Mail, USPS First Class Mail or FedEx Home Delivery, UPS Ground, UPS Second Day Air Services.Please note, wholesale discounted orders cannot be expedited or shipped with expedited service.
 
Shipping is free for orders over $100 within US only, Hawaii and Alaska are excluded from the free shipping.
 
Orders are not shipped and delivered on weekends and holidays.
 
If we are experiencing a high volume of orders, shipments may be delayed for extra 2-3 business days. If there will be a significant delay in shipment of your order , we will contact you via email.
 

CANCELLATION POLICY

We gladly accept cancellations  within 1 hour of purchase. 
 
If you need to cancel your order, we respectfully request to contact us requesting a cancellation within 1 hour of purchase.
 
Contact to support@greenlifeweb.com
 
If you contact us when your order is dispatched, you can still return it for a full refund. Note, customer is responsible for return shipping fee.
 

Return Policy

Thank you for shopping at Green Life.
 
if you are not entirely satisfied with your purchase, we’re here to help.
 

RETURNS

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused or unopened in the original packaging. Your item needs to have the receipt or proof of purchase.
 

REFUNDS

Once we receive your item, we will inspect it and notify you that we received your returned item. We will immediately notify you on the status of your refund after inspecting item. If your return is approved, we will initiate your refund to your credit card( or original type of payment). You will receive the credit within 3-5 days depending on your card issuer’s policy.
 

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
 
WHAT IF PRODUCT WAS DAMAGED DURING TRANSIT?
 
If item was damaged during transit, you need to provide a proof of damage in a photo. We will guarantee 100% money back or a REPLACEMENT of original product after you sent us a proof of damage with our shipping label.